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DCI Indonesia Sets New Industry Benchmark as First in Southeast Asia to Achieve Uptime Institute Tier IV Gold Certification of Operational Sustainability

Wednesday, Jan 7 2026
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Jakarta, October 17, 2023 - DCI Indonesia, the leading data center infrastructure provider in Indonesia\, has achieved a significant milestone by becoming the first data center operator in Southeast Asia to be awarded the Tier IV Gold Certification of Operational Sustainability (TCOS)  by Uptime Institute, the Global Digital Infrastructure Authority that focuses on assessing and improving the reliability\\, resiliency\\, and sustainability of data centers and critical infrastructure. The Tier IV Gold TCOS Certification completes DCI’s set of top global benchmarks together with Tier IV Certification of Design Documents and Tier IV Certification of Constructed Facilities.

Building upon the foundations of its Tier IV Certified Design, the highest possible for data centers, DCI confirmed the quality of its construction, infrastructure and facilities through live performance demonstration under various real-world conditions. By proving that, its data centers are constructed as per the Tier IV Design, DCI Indonesia earned the Tier IV Certification of Constructed Facility award. Combined with automation and operational excellence, DCI has consistently maintained 100% uptime availability since its establishment in 2013

Uptime Institute's Tier Certification of Operational Sustainability (TCOS) is renowned for its stringent evaluation of data center operations, prioritized behaviors, and risk assessment, ensuring effective and efficient performance. Earning the Tier IV Gold TCOS proves that DCI’s Tier IV designed and constructed data center facility also has the highest standards in data center management, operations and maintenance. DCI has demonstrated its proactive planning, risk mitigation, and operational excellence that enable non-stop production and reliability across various operating conditions.

Yet, DCI’s distinctiveness goes beyond these achievements. On top of all this, DCI has spearheaded the integration of automation and predictive maintenance into its operations, further increasing reliability and efficiency of its data centers.

For DCI’s valued clients, the Tier IV Gold TCOS Certification assures them reliability, world-class service and trust. Exceptional management & operations framework and implementation, in line with the highest industry standards, leads to incident reduction and consistent SLA performance. A strong backbone of operations, facility, implementation and customer care teams are ready to assist them. Clients can scale their operations with confidence that there will be consistent operations across DCI Platform data centers.

DCI Indonesia's journey to success involved dedication and commitment to excellence in both facility design and operational excellence. Toto Sugiri, CEO of DCI Indonesia, recognizes that "while the facility accounts for 20% of our foundation, the true driving force behind our success lies in the remaining 80% dedicated to our operations. Our state-of-the-art facility provides a solid infrastructure, but it is the synergy of our highly proficient and adaptable operations team that is the driving force of our success. On top of this, DCI’s operations are powered by automation and predictive maintenance, distinguishing ourselves from the rest of the industry"**.

As the first company in Southeast Asia to achieve the Tier IV Gold TCOS Certification, DCI is proud to represent Indonesia as one of the regional leaders in the data center industry, setting new benchmarks for operational excellence and sustainability. Similar to DCI’s other Tier certifications, this TCOS Certification was awarded to DCI’s JK5 Data Center Hall 5A, but the SOPs, processes and standards apply uniformly across all of DCI Platform’s data centers (i.e., H1, H2, E1 campuses).

"We are delighted to award DCI Indonesia the Tier IV Gold TCOS Certification,  the first data center operator in Southeast Asia to achieve this recognition," said Mustapha Louni, Senior Vice President, IMEA & SAPAC Regions for Uptime Institute. "Their distinctive operations management, framework and execution together with their Tier IV facilities sets a new benchmark in the region. DCI Indonesia's achievement demonstrates their dedication to ensuring continuous and reliable data center operations, providing a strong foundation for their clients' critical business needs."

Uptime Institute's recognition of DCI Indonesia's accomplishments underscores the company's dedication to best practices and surpassing industry standards for its partners and clients. The Tier IV GOLD TCOS Certification award marks a significant achievement for DCI Indonesia and affirms their position as a leading data center solutions provider in Indonesia and the region.